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Job Title: General Manager

Reporting to: Chief Executive Officer

Direct Reports: Managers

Job Classification: Senior Executive

Job Grade: M12 – M13


Job Summary:

The General Manager (GM) will oversee, direct and coordinate activities, operations, and procedures of Guevent Insurance Broker Corporation (GIBCO). The GM will be responsible for the overall effectiveness of the Company’s business as an insurance broker. The GM will have to maintain control of diverse business operations. He/she is expected to be an experienced and effective leader; he/she must have excellent interpersonal skills, business acumen and exemplary work ethics.


Duties and Responsibilities:

  1. Oversee the day-to-day business operations of GIBCO and work with the Middle Management (Operations, Claims, IT, Business Development, Accounting and Finance) to ensure that business goals and objectives are met.
  2. Design and implement operational plans and procedures to ensure smooth and effective business operations.
  3. Resolve operational challenges to ensure minimum cost impact and prevent delays in meeting business goals.
  4. Helps the Chief Executive Officer (CEO) in the design and formulation of business strategies and profitability growth objectives.
  5. Ensure effective implementation of short-term and long-term business strategic plans to be able to achieve financial goals.
  6. Evaluate Company performance by reviewing analyses of data and metrics. Recommend necessary changes in business operations based on evaluation.
  7. Manage and maintain relationships with partners, vendors, principals, and other stakeholders.
  8. Lead employees to ensure optimal performance and dedication.
  9. Reviews and provide recommending approval in matters of operational planning and implementation, additional capital expenditures and production efficiencies.
  10. Write and submit reports to the CEO in all matters of importance.
  11. Other relevant duties that may be assigned from time to time.

Job Qualifications:

  • Bachelor’s Degree in Business Administration or other similar fields.
  • Preferably with Masters in Business Administration.
  • At least 10 years’ experience as a Manager or relevant role in the Insurance Industry.
  • Must exhibit extensive knowledge of the Insurance Industry.
  • Must have taken insurance seminars from the Insurance Institute for Asia and the Pacific or similar institutions.
  • Must qualify as a Soliciting Officer of an Insurance Broker Company.
  • Demonstrate competency in strategic planning and business development.
  • Must have a working knowledge in data analysis and performance/operations metrics.
  • Must have a working knowledge in IT/Business infrastructure and MS Office.
  • Outstanding organizational and leadership abilities.
  • Outstanding interpersonal and communication skills
  • Must exhibit aptitude in decision-making and problem-solving

Duties and Responsibilities:


  1. Register all incoming claims transactions to the Claims Database.
  2. Prepare business correspondence from Notice of Loss up to Notice to Close Claim.
  3. Follow-ups of required claim documents to fast-track the processing of claims.
  4. Encode and update claim status to the Claims Database.
  5. Regular review on outstanding claims and closing of inactive claims when necessary.
  6. Participate in maintaining paperless transaction on claims documentation.
  7. Receive, arrange and record all claim documents from courier and Affiliated Companies.
  8. Other tasks that may assigned from time to time.

Job Qualifications:

  • College Graduate
  • Computer Literate
  • Written and Verbal Communication Skills
  • Willing to Work Overtime
We are looking for an Operation Assistant with the ability to handle clients professionally at all times. Innovative thinker who is positive, proactive, and readily embraces change.
  • Tasks and Responsibilities
    • Evaluating and Encoding
    • Entertain Phone Calls
    • Creating/Composing and Answering E-mails
    • Direct interaction with the Clients and Principal Insurers
    • Filing
  • Required Skills
    • Computer Literate
    • Written and Verbal Communication Skills
    • Analytical Skills
    • Willing to travel when necessary
    • Willing to work overtime
  • Qualifications
    • College Graduate
    • Preferably Male
  • Work Schedule
    • Monday - Friday
    • 08:00 AM - 06:15 PM
Marketing Assistant Duties and Responsibilities:
  • The Primary responsibility of a Marketing Assistant is to ensure that all request for quotation and issuance of insurance policy is promptly attended in accordance to the company’s Standard Turn-Around-Time.
  • Attends and coordinate with the client’s inquiry and timely submission and follow-up of all renewal policies.
  • Ensure that terms and conditions in the Insurance Policy are properly validated in accordance with the client’s need.
  • Timely submission of relevant reports needed by the management.
  • Required Skills
    • Computer Literate
    • Written and Verbal Communication Skills
    • Analytical Skills
    • Willing to travel when necessary
    • Willing to work overtime
  • Qualifications
    • College Graduate
    • Preferably Male
  • Work Schedule
    • Monday - Friday
    • 08:00 AM - 06:15 PM

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